Web Hosting Free .info

Trouble shooting problems
While it would be unreasonable to expect no problems whatsoever (computers and the Internet being what they are), hosting problems should be few, far between, and of very short duration. Unfortunately, once your site is located on a server, quick and easy remedies are often difficult to come by. However, as in dealing with any incompetence or negligence, I strongly urge you to make as much noise as possible.

Contact the hosting service immediatly
Ask for a time frame in which you can expect the remedy to be effective. Take notes of who you talk to and when. If the solution or time frame is not reasonable or simply doesn't happen, escalate the complaint to a supervisor or other manager.

If problems appear to be persistent, move your site
It's cheaper in the long run. If you are unable to change servers because you cannot receive the move confirmation emails, contact your InterNIC registrar. There are solutions available for problem situations. If you are unsure of your registrar, your new hosting service will most likely be willing to help.

Share your experiences
The Internet is a surprisingly small place for being world wide. The willingness of each of us to share our experiences, gives us unprecedented power as consumers. If we each share our hosting experiences, we can help each other avoid nightmare situations. The Web Design Forum is a perfect place to do just that. If you have a horror story of your own, I hope you'll take a moment to post it there. Not only will we all benefit - but it feels good to vent, too!

Likewise, let us know if you've had long-standing good experiences with a hosting company. When reviewing comments (either good or bad) be sure to note the timeliness of the post - bad services can fix their problems and become good services, or good companies can develop problems.